If you are, for any reason, unsatisfied with your product, we offer a full refund {less postage} within 30 days of purchasing your goods. We are confident that you will never be unhappy with our activewear, however, if for some reason you are, please contact us and return your goods to us within 30 days of purchase for an exchange or gift voucher equal to the value paid for the item(s). Full price item(s) are valid for a refund and must be returned to our warehouse address to be processed via the payment method used at the time of purchase. It is important that the item(s) and any packaging, tags and ticketing which the goods came with/in are in original condition. If the item(s) are deemed to have a manufacturing fault a refund may be issued. Proof of purchase is required for all returns and exchanges to clearly state that the item(s) were purchased from

*Full price items with a promotion applied are considered a full price item and are available for exchange or refund.

**Cost of postage will not be refunded.

***Cost of postage for goods to be returned is the responsibility of the customer.

Address for return of goods is: 

24 Denison Parade North Lakes, Queensland 4509

We recommend that you return items using a trackable postage method. Owlete Active will not be held liable for parcels lost in transit. Please allow 14 business days for the return to be processed and credited to your account.